The Internet Shoppe is OPEN!!!!!


Hi to all,
ail
Thank you for your warm reception to last weeks e-mail.  We are so surprised not one of you asked to be removed from our mailing list and it made us feel great.  We are so excited about the store and we will probably be continually adding product.  It is a simple procedure but time-consuming.  We hope you enjoy seeing it.  The kits are taking longer than we thought, so for sure you will be seeing loads more of those.  We are starting to see our way clear to do more creative endeavors so there is a lot to be continued and added.  

We know it is a little harder to get goods from us at the web-store.
In order to make you feel like shopping we are offering you a 20% discount on everything on the website.    Just put in the coupon area on your order box the following code "Candy Corn 2011".  You know candy corn iis a favorite so now it will be special to YOU!!!!

A little bit about the website.  It is easy to use.  Just enter it through hitting the words Internet Shoppe next to Home.  It will take you to the product page where there are five categories:  Quilt Kits     Favorite Tools, Trims and Tidbits    Publications (Patterns, Books, Magazines)      Fabrics     Crazy Quilts.   Hit on the one you are interested in and it will take you to the page with more sub categories for each Product category such as Applique or Pieced.  From there you can go in and see the product.  The pictures can be enlarged and many have more information than the brief description and you can read that by hitting the title.  The shopping is even easier but should you have a problem, send us an email at either joey@jampatch.com or margy@jampatch.com.  Include you telephone number, if you would like, and we will get back to you as soon as we can to answer your question.  If not, we will reply by email to your question.  Bear with us as we are new to it as well.  At the bottom of this email we have included the information on our Policies and Shipping.  That is also available as a Category on the home page of the website, just down the way from Internet Shoppe.

Please know that the easiest way to change your email is to go to the Newsletter page on the website and put in your new email address and you will be automatically added. 

We hope you will enjoy the store and let us know your thoughts.

Our very best,
Joey and Margy
The JaM Patch
info@jampatch.com


 
The JaM Patch Internet Shoppe Policy and Shipping

You are very important to us and we want to make sure you’re happy with your order!
Every effort is made to send your order accurately and quickly. 
Most orders will ship with 1 to 3 business days. 
If we make a mistake please conact us immediately via email
so we can fix the problem! If you will provide your phone number and
a time convenient to you.....we will call. 
Email is
info@jampatch.com.   

Payment Methods: US Dollars only  
                                                                                               

We accept VISA, MasterCard, Discover, American Express and Paypal.
We do not accept personal checks. 
You will be charged for your purchase the day it is shipped. 

Shipping: 

 

These costs are estimates. If we have to use more envelopes or move to a larger size box,
you will be charged for the extra shipping and invoiced via PayPal.
If, we can move to a smaller box, or fewer envelopes, we will refund shippingcharges.
USPS is the carrier which will be used and all fees are based on Priority Flat Rates. 
 

 

DOMESTIC SHIPPING: 

 

$0.00 – $50.00 USPS - $4.95 

$50.00 - $ 100.00 USPS - $10.95 

$100.00 - $200.00 USPS - $14.95 

 

Over $200.00 will be charged actual shipping costs. These costs are all based on
USPS Priority Mail Shipping. Please bear in mind neither sales tax or shipping
charges are included in the dollar amount for item until you process it. 

We only ship to US addresses.  We ship USPS (United States Postal Service)
within the week of receiving the order. 
You are charged on your credit card the day shipment is to be made.
 

Sales Tax:  Sales tax of 6.50% is included for Florida residents only. 

 

 Return Policy:
We hope all of our customers are 100% satisfied. We have a 30-day return
policy on items you are not satisfied with because of a defect.  
Refunds will be issued once items are returned to us.
Refunds will not be given for shipping & handling charges.
A 20% restocking fee is charged for returns.
Sale items and cut yardage may not be returned.
Because of copyright laws, patterns and books may not be returned.
All returns must be in original condition and packaging and
they must not have a smoke odor, pet damage, etc., to them.
Returns that are not in their original condition will not be refunded.

 

Cancellation Policy:
Once orders are placed online, they
cannot be cancelled. 

Privacy Policy:
We keep all customer information confidential and do not share any information with any outside parties under any circumstances. 

Questions or Concerns:
Should you have any questions or concerns you can send an e-mail to

joey@jampatch.com
or
margy@jampatch.com
If you need to speak with us, please email your phone number and
we will call you at our earliest convenience.

Special Orders:
We're happy to special order books, notions, and patterns if at all possible.
Please feel free to contact us with your requests and we'll do our best to locate them for you. A 50% deposit may be required for items we don't normally carry.